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Garmin Navigation Software Update

Update to Garmin Version 3.20 from any previous version.
This Update will:

  • Fix the navigation lockup (updating...) issue
  • Add EcoRoute guidance feature

DNX9140 Update Instructions

 

DNX7140 / DNX7000EX Update Instructions

Symptom

  1. Navigation screen freezes and the touch screen is unresponsive.
  2. "GPS Firmware Update Complete" / "OK" is displayed for 5 seconds and reappears every 30 seconds.

Symptom GPS Firmware Update Complete

 

Symptom

  1. Navigation screen freezes and the touch screen is unresponsive.
  2.  “GPS Firmware Update Complete” / “OK” is displayed for 5 seconds and reappears every 30 seconds.

7series Symptom

For units experiencing the above symptoms, please perform the following update procedure.

Requirements: IBM-compatible PC running Windows XP or later operating system and an available SD card reader with blank SD card..   Requirements: IBM-compatible PC running Windows XP or later operating system and an available CD Burner and Software and blank CD.

1. Download Garmin 3.20 software here:

[Download]

Take note of the folder you save the software to.

*NOTE: This IS NOT the same as the DNX7 series software!

 

1. Download Garmin 3.20 software here:

[Download]

Take note of the folder you save the software to.

*NOTE: This IS NOT the same as the DNX9 series software!

2. Create a 'garmin' folder on an SD data card (must be at least 30mb space available on the card).   2. Run the downloaded executable file.
3. Run the downloaded executable file.   3. Click on Browse and a select temporary location of your choosing to extract the update.
4. Click on Browse and select the SD card reader in the list, then select the 'garmin' folder.   4. Click Unzip to extract the update.
5. Click Unzip to save the files onto the 'garmin' directory on the SD card.   5. Wait for the message that the update was unzipped successfully and close the updater.
6. Wait for the message that the update was unzipped successfully and close the updater.   6. Insert a burnable CD into your PC.
7. Safely remove SD card from PC.   7. Use CD burning software to create a 'garmin' directory on the CD.
    8. Add the files extracted in step #4 to the 'garmin' directory on the CD.
    9. Burn the files to the CD with the Finalize CD option selected then eject the CD from the computer.
     

Take media containing the software update to the navigation system

*Before starting the update process, please turn off cell phone if connected via Bluetooth and disconnect GTM-10 traffic module if connected.

NOTE: DNX9140 Minimum unit firmware required 1.7.0. This is separate from the Garmin firmware and can be found in the setup menu (MENU>SRC SETUP>INFORMATION>SOFTWARE). The latest version and update procedure available at http://www.kenwood.com/cs/ce/mm/firmware/2009c/eng.html

7series MinVersion

  *Before starting the update process, please turn off cell phone if connected via Bluetooth and disconnect GTM-10 traffic module if connected.

NOTE: DNX7000EX Minimum unit firmware required 1.6.0. This is separate from the Garmin firmware and can be found in the setup menu (MENU>SRC SETUP>INFORMATION>SOFTWARE). The latest version and update procedure available at http://www.kenwood.com/cs/ce/mm/firmware/2009b/eng.html

NOTE: DNX7140 Minimum unit firmware required 1.5.0. This is separate from the Garmin firmware and can be found in the setup menu (MENU>SRC SETUP>INFORMATION>SOFTWARE). The latest version and update procedure available at http://www.kenwood.com/cs/ce/mm/firmware/2009b/eng.html

7series MinVersion

1. Press and hold the RESET button for 2-3 seconds, then release.
2. When the initial SETUP screen appears, immediately press the down arrow, then select FINISH.

9s_Step1-2

 

1. Press and hold the RESET button for 2-3 seconds, then release.
2. When the initial SETUP screen appears, immediately press the down arrow, then select FINISH.

7series Step1-2

3. Select the NAV screen by pressing the NAV hard key or the green bar.

9series Step3

 

3. Select the NAV screen by pressing the NAV hard key or the green bar.

7series Step3

4. Press and hold the EJECT button to reveal the SD card slot.  Insert the SD card, then press the EJECT button to close.

9series Step4

 

4. Insert the update disc. The following prompt should then appear.

7series Step4

5. The update will begin after the screen closes. The display will go black with SOFTWARE LOADING being displayed.

9series Step 5

 

5. The unit will ask if you wish to update. Select YES. The update will start shortly after.

7series Step5

*If the screen locks up before this screen appears.  Please see PROBLEMS UPDATING below.

The update is complete when the AGREE screen appears.  Approx 5 minutes.  You can then Press and hold EJECT to remove the SD card.

9series Complete

*NOTE: DO NOT TURN OFF OR REMOVE THE SD CARD UNTIL THE UPDATE IS COMPLETE.

 

Towards the end of the update process, the disc will eject automatically, but continue to finish the update. The update is complete when the AGREE screen appears.  Approx 5 min.

7series Complete

*NOTE: DO NOT TURN OFF POWER UNTIL THE UPDATE IS COMPLETE.

The version can be verified on the nav screen.
Select SETTINGS>SYSTEM>ABOUT

9series Version

 

The version can be verified on the nav screen. 
Select SETTINGS>SYSTEM>ABOUT

7series Version

   

PROBLEMS UPDATING

If the unit locks up before the YES/NO prompt appears, press the RESET button and repeat the procedure with the disc in the unit.  In this case, after selecting the NAV screen, the validating update should already be displayed.  Please wait for the unit to give the YES/ NO prompt.  It may be necessary to go through this process 2 to 3 times.
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