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Q: What do I need to be able to download CD titles and names from the Internet, using the CDDB.com on my Kenwood 200-CD Changer DPF-J6030
A: Kenwood DPF-J6030, 200-CD changer is capable of downloading CD titles and names from the Internet, using the CDDB.com database. In order to do this you should connect the CD changer to your computer and install software which you can download from this link.

Q: Why am I not getting any sound from my speakers?
A: If you do not hear sound from any of the speakers, or you hear sound only from the front speakers, don’t panic. There are common reasons for this, which can be easily corrected:
Check the Connections Check the audio connections from the source (DVD, VCR, etc.,) to the receiver: OUT from the source, PLAY IN on the receiver. Also make sure the speaker connections are securely attached.
Check the Input Selector
If you’re not getting sound from any of the speakers, check the Input Selector. Most newer Kenwood receivers have an Input Selector knob that tells the receiver which input it should select. For instance, if you’re playing a DVD, the receiver needs to know where you have connected the DVD player (DVD In, Video 1 In or Video 2 In). Take note to where you have connected your components on the back of the receiver (it may even help to write it down), so that you can accurately select the correct input.

[Note: If you have an older receiver (prior to 2002), check to see if it has a button labeled INPUT MODE. Press this button repeatedly until ANALOG is displayed. For sources with their own volume control, make sure to have this set around 75% of full volume. If MONITOR or TAPE 2/MONITOR is lit on the receiver’s display, press the MONITOR button on the front panel to disable.]


Q: Why am I not getting the DVD picture on my TV?
A: First check that the video cable is connected to the video OUTPUT on the source and is connected to the VIDEO IN on the TV. If you’re connecting your equipment to the TV using a COMPOSITE, S-VIDEO, or a COMPONENT video cable, you’ll need to switch the TV’s video input to display the picture. This is usually done by pressing the button labeled TV/VIDEO, INPUT, VIDEO SELECT, or something similar on your TV’s remote or the television itself. Some televisions require you to go into a menu to switch inputs. Refer to your television’s instruction manual for the correct procedure.

Q: My receiver shuts off sporadically. What would cause this?
A: Your receiver is detecting a problem in the speaker wiring and is going into protection mode. If the receiver shuts off due to volume level, this can be caused by a poor connection, damaged speaker, insufficient gauge wire, or connecting multiple speakers to one speaker output. The connections at the receiver and speaker should be clean with the ends of the wire twisted tightly, preventing any strands from missing the terminal. Connecting two sets of wires together to add distance should be done with terminals and insulated to prevent the wires from touching each other. If using thin wire, replace completely with heavier gauge wire; do not add to the existing length. Be careful not to push the speaker wires in too far, this will cause the speaker terminals to grip the insulation and not the conductor. The speakers being used must have an impedance within the range listed next to the receiver’s speaker outputs, normally between 6? - 16?. The impedance of your speaker should be listed behind the speaker itself.

If problems continue, disconnect the speaker wires from behind the receiver and power the receiver on. The receiver will shut off quickly if there is an internal short and would need to be serviced if this happens. If it stays on, try connecting the speakers one at a time. Replace any speaker that causes the receiver to shut off.


Q: When I connect my source unit (DVD, VCR, etc) through my receiver, I do not get video. Why?
There are three types of video connections, composite (yellow), S-video (4 pin-single cable), component (red, green, blue). The video cable being used to connect the receiver’s MONITOR OUT to the TV’s VIDEO IN must be the same type of connection used to connect the video source to the receiver.

Example: Incorrect: VCR’s COMPOSITE (YELLOW) VIDEO OUT ? Receiver VIDEO 1 PLAY IN. Receiver’s S-VIDEO MONITOR OUT ? TV’s VIDEO IN.

Correct: VCR’s COMPOSITE (YELLOW) VIDEO OUT ? Receiver VIDEO 1 PLAY IN. Receiver’s COMPOSITE (YELLOW) MONITOR OUT ? TV’s VIDEO IN.

If you’re having problems getting video from only one of your devices connected to the receiver, make sure you have the OUTPUT of the source connected to the INPUT on the receiver. If the connections are correct and of the same type, you most likely have a bad video cable.

[Note: When using the video inputs on a TV, you need to switch the TV’s video input. This is done by pressing the button labeled TV/VIDEO, INPUT, VIDEO SELECT, or something similar on your TV’s remote or the television itself. Some TVs require you to go into a menu to switch inputs. Refer to your television’s instruction manual for the correct procedure.]


Q: How can I get Dolby Digital/DTS from my receiver?
A: The source unit (DVD, VCR, etc.) must be connected to the receiver using a digital coaxial or fiber optic cable (TOS-link). In addition to the cable, the DVD player needs to be set up correctly. In the DVD player’s set up menu, there is an option to turn the digital output on, with an additional setting for the type of digital output. The DVD player should be set for Bitstream or SPDIF/RAW. If your Kenwood receiver does not have the DTS logo on the front panel, please refer to your DVD player manual for correct setting information. The last item to set is the input mode on the Kenwood receiver. Select the input on the Kenwood receiver associated with the digital input being used on the back of the receiver, then press the input mode button located on the front panel to select D-AUTO or F-AUTO.

Q: How do I check that my surround sound speakers are working properly?
A: If your receiver is equipped with an A and B speaker output, turn the B speakers off by pressing the B button on the front panel. Next, make sure the individual speakers are enabled by going through the setup of the receiver. (Note: Refer to your Instruction Manual, “Preparing for Surround Sound.”)

Your Kenwood receiver should have various listening modes, each affecting the output differently. Pro Logic II or Pro Logic IIx is the listening mode that will allow all of your speakers to work. Both PL II and PL IIx require, at minimum, a two channel (stereo) signal to provide surround sound. If you’re using a TV as a source and it’s equipped with some type of audio processor (Surround, SRS, Virtual, etc.), make sure to have all of the processing disabled with the output set to STEREO and not MONO.


Q: How do I receive sound from the TV through my receiver?
A: We recommend that you connect the main tuner (cable box or DSS receiver) to the A/V receiver, rather than connecting the output of the TV.

If you have a cable box/ DSS receiver:

Connect the red and white audio output located on the back of the cable box/ DSS receiver to one of the available audio inputs located on the back of the Kenwood receiver. Select the input on the Kenwood receiver associated with the red and white input being used on the rear panel. If the receiver has a button labeled INPUT MODE, press this button repeatedly until ANALOG is displayed. If the cable box/DSS receiver has its own volume control, increase the volume to about 75% of full volume. The volume will now be controlled by the Kenwood receiver.

If you’re going directly from the TV to the Kenwood A/V receiver:

The TV must have a set of RED and WHITE audio connections located on the rear panel labeled output, to audio amp, to external hi-fi, or something similar. Connect the output of the TV to one of the available audio inputs located on the back of the Kenwood receiver. Select the input on the Kenwood receiver associated with the red and white input being used on the rear panel. If the receiver has a button labeled INPUT MODE, press this button repeatedly until ANALOG is displayed. Some TVs will not output an audio signal until the TV’s internal speakers are turned off. There will also be a separate option for fixed or variable output. We normally recommend the variable option. Increase the volume to about 75% of full volume, the volume will now be controlled by the Kenwood receiver, leaving the TV volume level at 75%. Refer to television instruction manual fro correct procedure


Q: Why do I hear everything except for dialog?
A: Your center speaker is not connected properly or is no longer working. In surround modes such as Dolby Digital 5.1, Pro Logic, and DTS, the center speaker is responsible for the dialog. If there is a problem with that connection or speaker, you will hear everything else except for the voices. Make sure the ends of the speaker wire are twisted tightly on both ends and not inserted too far into the speaker terminals on both the receiver and speaker.

Q: Do I need the Kenwood remote code for my non-Kenwood remote?
A: Kenwood can provide you with Kenwood remote codes; however, we do not have access to other manufacturer codes. Check with the manufacturer directly for the code they assign to Kenwood product.

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